Showing posts with label Netflix. Show all posts
Showing posts with label Netflix. Show all posts

Monday, February 21, 2011

Going Postal

We were discussing movies with a friend of ours when she mentioned off-hand that odd thing recently happened regarding her Netflix DVD rental account. She watches a lot of movies so lots of DVD’s flow regularly through her mailbox.

She noted, when reviewing her online queue status, that when Netflix sent a DVD to her from their distribution center, it usually arrived in a day. However, oddly, when she return-mailed the DVD back to Netflix, it often took a week or so to arrive.

This went on for some time until one day she happened to meet her postal carrier on the front porch as he was delivering her mail. Being the inquisitive person that she is, she asked the carrier what, in his opinion, might cause this odd delivery discrepancy: one day to receive a DVD but often a week for it to transit the return mail?

“Oh, it shouldn’t take that long.” he explained. “They are very distinctive red envelopes; they get sorted immediately and go into a big bin that is delivered directly to Netflix.” She and the carrier briefly exchanged a few pleasantries then he continued on his route.

However, following that conversation, when she checked her Netflix queue online, ALL her return DVDs now began arriving back at the Netflix distribution in one day!